Overview

General Information

Rankings

Dell & Schaefer is regionally ranked in 1 practice area. The U.S. News - Best Lawyers® "Best Law Firms" rankings are based on a rigorous evaluation process.
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Regional rankings:
Fort Lauderdale
Gold Badges Tier 1 in Insurance Law
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Selected Client Comments

Insurance Law

Dell & Schaefer is a law firm that provides outstanding service to their clients. In 2014 after almost two years of being totally disabled after numerous lung surgeries and a diagnosis of end stage lung disease, Mutual of Omaha told me I could go back to work and they would be denying my claim going forward. Being unable to work and afraid of how I was going to support my family, I searched online for help. I contacted Dell & Schaefer from their website, and that same day I was contacted by an attorney to discuss my situation. The attorney, Rachel Alters, was very knowledgeable and, more important to me at that time, she was kind. She helped put my mind at ease that she would do all she could to rectify my situation. When she and her wonderful support staff were done, I had an almost 200 page appeal in place, and within three weeks of filing it with Mutual of Omaha the denial was overturned and I received a check, back paid to the first day of denial. In 2017 I became aware that part of my disability policy included a waiver of premium clause for my life insurance premiums. Again, Rachel Alters and her team took over, and within two months I received a refund of all my life insurance premiums paid by me since 2013 and all premiums going forward were waived. Being disabled is difficult enough without having to deal with an insurance company. Having the Dell & Schaefer team, especially Rachel Alters and Katherine Bordes, behind me makes dealing with my severe heath issues much easier. I highly recommend them!

Michael Fletcher Attorneys Dell & Schaefer Chartered

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Insurance Law

I highly recommend Dell & Schaefer to everyone! If it wasn't for their expertise and prompt handling of our appeal case, I wouldn't have a positive outcome. It's vital to have someone on your side who is empathetic, honest and knowledgeable about your situation. We felt completely comfortable knowing they had our best interests at the forefront of their actions. They were always ready to help, answer questions and follow up to be sure we were happy. They would contact regularly, not wait for us to check up on our case. This firm is what attorneys were meant to be, handling your issues when the insurance companies are unwilling to deal in good faith. We were the "underdogs," and this firm was going to be sure we're not taken advantage of because of our lack of knowledge. I'd give them 10 stars if I could! Pricing was very reasonable and easy to set up too, and we had no out of pocket expenses. If someone is undecided if an attorney can help, they need to contact this company. We are so glad we did and would not hesitate to use them again. Geniuely caring and professional, every single person has been excellent. From answering the phone to winning our case, everyone is happy to be of service.

Lester Dorris

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Insurance Law

Dell & Schaefer understood my initial concerns as well as my longer term goal . They resolved my initial concerns in an expert and timely manner to my satisfaction. After my initial concerns were addressed, they tactfully and methodically pursued my targeted end resolution with a final favorable outcome. Despite being a firm with many clients, I was always kept informed, inquiries were promptly responded to, and calls were always returned. They made me feel like I was the most important client they had.

Patrick Monaghan

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Insurance Law

While working with Jay Symonds at Dell & Schaefer, I always felt like he had my best interest at heart. He, Vanessa, and the rest of the staff were always responsive to all of my questions and concerns. They kept me informed throughout my case. They still represent me and continue to respond promptly to any calls or emails. It's comforting to know I have someone to look out for my interests against the big insurance company of Cigna. I'm very thankful for the hard work Jay amd his staff put into my appeal to reinstate my disability claim with Cigna. I would definitely recommend them to anyone needing an ERISA disability lawyer.

Alicia Giannasca

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Insurance Law

Dell & Schaefer called me every step of the way with updates. They also advised me what to expect at each step.

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Insurance Law

Alex Palamara and the team at Dell & Schaeffer are tremendously knowledgeable in Long Term Disability law and work extremely hard to help you get through the mind field that is a Long Term Disability claim. Anytime someone gets sick or injured, especially when that malady interferes with their ability to perform their job duties, coupled with a sizeable loss in income, it can be extremely stressful, not only on the person suffering, but also on their family. Alex, Liz McCartney, Kathleen Bordes, Randa Escayg, Nathalie Josue, Anneli DeCardenas, among many others, provided me and my family with tremendous help, through an exceedingly stressful time. To a person, all of the people I mentioned were incredibly professional, kind, courteous, knowledgeable, and most importantly compassionate. They all provided the help and guidance my family and I needed, and more importantly they helped to relieve the stress. They won my appeal with my LTD insurance, and have been there for my family and me every step of the way, including after the appeal had been won, through to this day. They are all very responsive to answer questions, and more importantly to provide a much needed buffer between myself and the insurance company. Every time I speak to anyone at Dell & Schaeffer, I feel as if I am their only client, and that helping me at that given time is their highest priority. Having this team to represent you to an insurance company, who truly seems to go out of their way to make an already highly stressful time even more so, and the assistance, and most of all the comfort they gave my family and I during this entire time is absolutely invaluable.

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Insurance Law

Rachel at Dell & Schaefer is a total superwoman in my book! She was so easy to work with and made an intimidating process feel pain-free. She is friendly and approachable and made time to answer all our questions. I felt like she was on my side and fought for me when no one else would. I highly recommend them!

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Insurance Law

My case was with Cigna Long Term Disability, and by surprise they did a medical review. On Veteran’s Day 2016, they called and said my case is closed. Our medical team felt I can get a job. Even though I was housebound and still in brutal pain, I tried the appeal process myself and failed each time, even though I included detailed medical notes and got an updated MRI which proved I was disabled. The hardest part and most stressful was losing my apartment because we couldn't pay the rent, and it was Christmas time to top it off. In January I reached out to Dell & Schaefer and explained my case and sent over what was needed. Right away I felt better. Rachel Alters and her staff were beyond helpful. I made sure that all paper work was in order and sent it right over. Dell & Schaefer did all the leg work and the outcome was fantastic. After about seven months, my case was resolved. My only regret is not contacting Dell & Schaefer sooner. The law firm is top-notch, and they returned phone calls and will keep you up to speed on your case. My advice to anyone who is on short or long term disability is to keep all medical record / office notes along with MRI reports. This way here, if your disability company sends out a review, right away call Dell & Schaefer. They can and will make the disability companies feel like a fool.

Shaun Dorrington

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Insurance Law

Rachel was with me every step of the way . She and her team at Dell & Schaefer did a great job going to bat for me and got the job done in the end.

Antoine Plessy

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Insurance Law

I had an excellent experience working with the team at Dell & Schaefer. Ms. Rachel Alters and her assistant Sonia Nogueira kept me updated on the status of my appeal on a regular basis. They provided same day responses to my email inquiries, often calling to explain certain details that may have been too overwhelming otherwise. They were respectful, professional and extremely patient with me. Rachel was very clear and confident in our conversations and effective in communications with my physicians during the course of documenting my condition. My case involved a 10-year disability income stream that was suddenly and unexpectedly terminated. The financial situation it created and future uncertainty left me very stressed, so having such an experienced professional representing me was a huge comfort. I am very pleased and grateful that Ms. Alters won my appeal. I feel as if a huge weight has been lifted! I found Dell & Schaefer online after unsuccessful attempts to find a local attorney that was familiar with ERISA disability plans and qualified to get terminated benefits reinstated. My situation was unique in the fact that I had already been receiving LTD benefits for almost 10 years, but was suddenly being told by the insurance company that my diagnosis no longer qualified for coverage. When I found the Dell & Schaefer site I watched a few videos, read a few articles and knew that if anyone had a chance at getting my LTD benefits back, it was them. I called a number on the website and the person who answered "got it" and understood that my sudden termination of benefits deserved a second look. They made some notes, took my name and number. I was amazed to find a missed call and voicemail received from Rachel Alters that day / evening. She tells you what you need to hear, even if it is not necessarily what you want to hear at the time. Rachel is direct, knowledgeable and compassionate. In my case, there was very sensitive material in my medical files; however it did not feel awkward for Rachel and her assistant Sonia to have that information. They did not judge my neurological limitations or exasperated stress level. They took all of my concerns seriously and did not condescend. Most importantly of all, we won!

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Insurance Law

Dell & Schaefer was an expert when I filed my disability claim and handled everything.

Janice Lukza

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Insurance Law

I could not be happier with the professionalism of Dell & Schaefer. Alex Palamera and his staff were excellent to work with. I won my appeal for my Long Term Disability in what i consider a very short period of time. I would highly recommend them to anyone seeking a Long Term Disability lawyer.

Leigh Falk

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Insurance Law

Dell & Schaefer from the moment I hired them, which was based specifically on expertise because of their track record of winning cases very similar to my own, has beyond exceeded my expectations. Needing a lawyer for representation can be one of the most humble and yet vulnerable places to come to, and the entire team at Dell & Schaefer allowed me to tell my story, with understanding and immense civility. Our relationships stayed professional, but naturally grew as my case progressed, learning small details about my lawyer’s life, which further provided a sense of understanding to my case. The paralegals are absolutely phenomenal -- always one to two maximum rings away on the phone, and a timely two hour max (but generally around 30 minutes or less) wait for an email. The paralegals are one of the truest representations of a firm’s values and mission, as a client works with them for a lot of their work. Cost-Effectiveness most definitely came into play, however if I could understand their expertise, responsiveness and genuine interest in my case quickly, the fees were not an initial factor in my consideration. I would prefer a lawyer who stands by my side, fighting as a team. The percentage they take after a win is well worth the pay off if I can see the hard work and hours spent on my case come tenfold. Without any hesitation, I would refer anyone I know to Dell & Schaefer, and even in the case they would not need representation for Insurance Law, I trust their recommendations and other services in house to refer them to the firm first and foremost. I cannot thank them enough for the incredible fight Dell & Schaefer put into my case.

Alyssa Silkwood

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Insurance Law

I contacted Dell & Schaefer after I was told by my disability company that I was being cancelled. I had been on the policy for 11 years, and so I wanted to get reinstated. I looked around, and picked Dell & Schaefer after reading testimonies and watching videos. It took a year, mostly because the disability company played around a bit by not sending complete records. I have a complex medical history and diseases no one has heard of which made things even more challenging, but we got it settled on the first go around. The office is quite responsive to calls and questions. I used Rachel Alters and she and her staff were quite nice.

Jen Schutte

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Insurance Law

After practicing dentistry for 34 years, I was forced to stop working due to a long history of cervical degenerative disc disease and associated complications that impair my ability to practice my profession. When I learned that this was a permanent condition and I would likely never be able to practice again, I contacted Dell & Schaefer to assist me with filing my private disability insurance claim. I wanted the expertise and guidance of an experienced disability attorney from the beginning so that I would not be faced later on with having to undo problems I might unknowingly create by filing on my own. I was most fortunate to be represented by Mr. Steven Dell, who patiently answered each one of my questions and carefully steered me through every step of the disability claim process. He thoroughly got to know me, the history of my condition, and as my legal professional intermediary with the disability insurance company, guided me in compiling everything we needed for him to submit the claim on my behalf. When Mr. Dell called to give me the good news that my claim had been successfully awarded and that he would continue to "be there" for me going forward; it was clearly confirmed to me that the key to this successful outcome was my decision, early on, to contact Dell and Schaefer.

Gregory Shipman

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Insurance Law

When I became ill, I was entitled to Long Term Insurance. The insurance company decided they weren't going to pay me for my disability. I looked attorneys up online and found Dell & Schaefer. This company was excellent. Everyone who worked with me understood my problems, and kept me informed on an ongoing basis. They are very knowledgeable, professional, but still very personal while handling my case. Thank you Rachel Alter and everyone from Dell & Schaefer.

Marie Pisula

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Personal Injury Litigation - Plaintiffs

Distance never made a difference with Dell & Schaefer. I lived out of state and it was never an issue. They are the best disability insurance attorneys!

Marie Pisula

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Insurance Law

Alexander Palamara was very helpful in negotiating a lump sum buyout for my long-term disability insurance from the Hartford. Even though the Hartford will not consider a buyout at this time, Dell & Schaefer are advocates for the disabled. I have no qualms directing others that need representation to them.

Beatrice Tate

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Insurance Law

I've been very pleased with the service and the results obtained by the firm of Dell & Schaefer.

Dr. Sharon Howell

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Insurance Law

Dell & Schaefer is the best firm in the country. .

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Insurance Law

We successfully utilized Dell & Schaefer to appeal a discontinuation of benefits from a private disability insurance carrier under ERISA law. The insurance company unexpectedly discontinued benefits precisely at the two year mark. The firm of Dell & Schaefer, specifically with my attorney Cesar Gavidia, reviewed my case, accepted me as a client, and went on to reverse the decision and have benefits reinstated. I was kept well-informed during the process and any inquiries I had were addressed promptly.

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Insurance Law

Dell & Schaefer have outstanding attorneys and staff. Everything is handled professionally and promptly, and acknowledgement of having received information or emails is immediate. Mr. Jessup made the entire process painless and in a few weeks, the company reversed their position and is paying my long term disability. I have total confidence in everyone at Dell & Schaefer and will refer friends or family to them without hesitation.

Martha Bush Attorneys Dell & Schaefer Chartered

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Insurance Law

Dell & Schaefer is the best law firm I have ever worked with. The attorneys and staff are all consummate professionals; they really care about their clients and strive for the best outcome possible in all instances. I had an ongoing case and my lawyer Stephen Jessup, kept me updated weekly, had solid strategies in place for a fair and reasonable outcome, and was able to settle my case favorably. If this firm did take my case and if they were not as responsive, diligent and strategic as they were, I would have gotten a big, fat zero. I am forever grateful for their professionalism and the ethical and conscientious treatment of their clients.

Tracy Light Attorneys Dell & Schaefer Chartered

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Insurance Law

I went to Dell & Schaefer with only a week to file an appeal when a local law firm had decided to drop my case. After getting all the information on the case, Alex was able to file the appeal within the timeframe. After fighting this case for many years and with three other firms handling it before, Dell & Schaefer not only took on the case but within a year came to a settlement agreement that I could live with. If I never found the firm, I feel I either would have lost or would still be fighting.

Michael Cardamone Attorneys Dell & Schaefer Chartered

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Insurance Law

The level of professionalism, responsiveness, and knowledge were outstanding. I was confident from my first contact that I had the best in my corner. I highly recommend Dell & Schaefer.

Michael Fletcher Attorneys Dell & Schaefer Chartered

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Insurance Law

I was in need of a law firm to help me with my disability case. I was really stressed out about the whole situation. Dell & Schaefer came to the rescue. They made everything easy for me, they scheduled conference calls, sent me email updates, and they made me have peace of mind. They were very professional and they had my case organized. I am glad I got Dell & Schaefer for my disability case and I recommend this firm to anyone that needs this type of help.

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Insurance Law

Dell & Schaefer's Cesar Gavidia was my attorney, and he was unbelievable.

Drew Cree Attorneys Dell & Schaefer Chartered

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Insurance Law

I have dealt with several of the Dell & Schaefer attorneys, an assistant and members of their accounting department. Everyone is very professional, knowledgeable and compassionate. I did not know anything about Dell & Schaefer when I first applied for disability except what I read online. It did not take me very long before I realized I made a great decision in using them. If you have a disability case I highly recommend Dell & Schaefer.

Ross Rauh Attorneys Dell & Schaefer Chartered

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Insurance Law

Dell & Schaefer is very knowledgeable in their Insurance Law. From the onset, my attorney demonstrated a caring and empathetic attitude towards my case.

Esther Sobrian Attorneys Dell & Schaefer Chartered

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Insurance Law

I would like to say that over my years I have dealt with a lot of law firms. But this has been the first time from the beginning to the end that I was completely satisfied. They were upfront with what they could and could not do and the complete cost of getting it done. There was never any decisions made without conferring with me first. There was never a time that I contacted them through phone or emails. And I did not get a response within a few hours. I feel that they go way beyond the call of duty to help their clients. This will be the only Law Firm that I will contact in the future to handle my legal business. And I suggest to any and all of the readers that if they need legal help this would be the law firm to contact.If I had to rate this Law Firm between 1 and 10 for professionalism. With 10 being the highest I would rate them a 20. Just so the readers understand I had contacted 5 or more law firms in different states and no one would take my case. When I contacted this Law Firm they did not hesitate to take the case. I am proud to say we were successful.

John Ricks Attorneys Dell & Schaefer Chartered

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Insurance Law

Dell & Schaefer is second to none.

Amy Singer Trial Consultants, Inc

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Personal Injury Litigation - Plaintiffs

Dell & Schaefer goes the extra mile in securing disability benefits and will never back down from any insurance company. They have been compassionate and empathetic in my time with them. I have the utmost gratitude to my attorney Stephen Jessup and feel very fortunate to have him on my side. Dell & Schaefer is exemplary in all facets of personal injury, and I would not hesitate to recommend them as they are "the best in the business."

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Insurance Law

Dell & Schaefer saved my life. After receiving disability payments from CIGNA for 10 years, CIGNA decided that their initial determination had been in error. This was based on an evaluation of the file, with no personal interview of any kind, from a psychiatrist who knew less about bipolar disease than I do. With a wife and four children to provide for, I was distraught. D&S took charge of the matter. Although no lawyer can guarantee an outcome, as a former attorney I was very impressed with their professionalism and efficiency. On a personal level, they were very reassuring. They understood the embarrassment that comes from disclosing a mental disease, and dealt with me with courtesy and encouragement. We prevailed over CIGNA, and I continued to have financial security until my benefits were paid in full. I would recommend D&S, without reservation, to anyone who has to go up against the insurance giants.

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Insurance Law

Dell & Schaefer was able to assist me with my affairs without any issues. The one thing I find second-to-none is the fact that phone calls are returned the same day. The staff coordinates with the attorneys to minimize legal costs and to get you the answers you need in a timely fashion. When time is needed with the attorneys, I feel they are well prepared to answer your questions and concerns.

Jeff Berrgman

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Insurance Law

Dell & Schaefer provides first-rate, professional service. Rachel Alters and her team were nothing short of sensational. They are very detail oriented and results driven. Going with Dell & Schaefer was one of the best decisions I have ever made.

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Insurance Law

Hiring Dell & Schafer was the best choice I could have made. I was linked with Rachel Alters, who took my case with very little time to complete the appeal. She jumped right on the case. She kept me informed in every step that was happening with my case. Within 45 days I got a call from Rachel, informing me we had won our long-term disability case. I feel working with the talent at Dell & Schafer is the reason I continue to receive my benefits. You're not a number at the firm; you a client that the attorneys care about and are there to help. They are very friendly, aggressive, and prompt, and keep constant contact with their clients. From the person who answers the phone to the legal assistants, they all care about you as a person. I would recommend Dell & Schaefer for all your needs. Thanks for your help.

Lisa Stanley

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Insurance Law

Being disabled is difficult on many levels, so the importance and peace of mind that comes with having advocates and advisers who not only provide legal expertise and assistance, but also genuine care and support, is quite literally invaluable. Having Dell & Schaefer attorney Rachel Alters and her paralegal Anneli DeCardenas to help deal with complicated insurance issues has been a true blessing that has made this unfortunate period of my life so, so much easier. They are not only experienced, talented and incredibly responsive professionals, but they have always made me feel like a person who matters and not just a client to be dealt with as part of a daily to-do check list. I'm not someone who usually provides references, but I really can't say enough to express just how wonderful these two incredible women are or how grateful I am that they are on my side.

Julia Ragona

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Insurance Law

I was having a great deal of problems working with the disability company where I paid for coverage for many years. When I put in for a long term claim, the insurance company said no. I called Stephen Dell, and we spoke about my disability. I found his firm to be the very best in every aspect when you need an attorney to help you and keep your best interest in mind. It's great to have a firm that really does care, and Dell & Schaefer is the firm!

Alan Rosenberg

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Insurance Law

Dell & Schaefer is always available and knowledgeable.

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Insurance Law

Rachel Alters and her assistants at Dell & Schaefer were very attentive and the fees were reasonable. They are highly recommended!

Garth McGinn

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Insurance Law

After receiving disability benefits for more than 10 years, my insurance carrier discontinued them. Dell & Schaefer came to my rescue. With high professionalism and sincere compassion, they convinced the insurer to reinstate my benefits retroactively. I would unhesitatingly recommend Dell & Schaefer to any close friend or relative who needed to litigate against an insurance carrier. I remain grateful to them to this day, for myself, and for my family.

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Insurance Law

The Dell & Schaefer firm has shown me that they are lawyers who care about their clients. Rachel Alters is always there when I need her and quickly resolves my issue. They also have a great set of legal assistances, one that has worked on my case who is Kathleen Bordes; she is very knowledgeable. I would recommend this firm to anyone who needs an attorney that loves their job and are good at them.

Lisa Stanley

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Insurance Law

Every question or concern about my case was addressed immediately and they obtained an excellent outcome with my disability claims. Never try to deal with a disability insurance company without Dell and Schaefer on your side.

Louis Palles

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Insurance Law

Dell & Schaefer have an excellent knowledge base, resources and communication skills. It’s really great to have someone on my side.

Brad Hall WV Medical Professionals Health Program

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Personal Injury Litigation - Plaintiffs

Being very ill is extremely difficult for anyone to deal with. But trying to focus on health issues while navigating all of the complexities of STD and LTD really makes a bad situation worse and more stressful. I spoke with many lawyers before I was connected with Dell & Schaefer, but they were the first and only ones to take the time to truly listen to my history and make the sincere effort to understand my situation. After that, Rachel Alters and her brilliant team of professionals, particularly Anneli De Cardenas, did everything they could to support and champion my case--from dealing with insurance companies, to helping me with LTD tax issues, to speaking with my doctors. Rachel and her colleagues helped me when I most needed help and continue to check in on me, which is wonderful. As their client, you are not just a numbered file--you really are treated as a person who matters and their care, concern and consistent follow-up has made this challenging period in my life much, much easier.

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Insurance Law

My experience with Dell & Schaefer is by far very good in a way that makes me very comfortable and confident that someone is on my side to protect and help me in all my legal matters with regards to my disability claim.

Delano Quijano

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Insurance Law

The attorneys at Dell & Schaeffer work and never stop working hard for their clients

Alan Rosenberg

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Insurance Law

Dell & Schaeffer attorneys are second to none.

Amy Singer Trial Consultants, Inc

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Insurance Law

My particular disability case was complicated, and Dell & Schafer's lawyers were extremely competent, patient and understanding. I would recommend Dell & Schafer to anyone who needs help with their private disability claim.

Bryan Smith

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Insurance Law

Dell & Schaeffer is the quintessence of professionalism. They deal with insureds who are mistreated by insurers. This firm treats these insureds with compassion and dignity. My best experience ever with a law firm was with Dell & Schaeffer.

James Putney

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Insurance Law

Dell & Schaeffer always responds to questions and concerns in a timely fashion. Any paperwork submitted for review is usually reviewed within 24 to 48 hours. The support staff is excellent, and the firm's fee schedule is very fair compared to many other firms within this specialty.

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Insurance Law

My experience over the last decade with Dell & Schaeffer has been consistently outstanding. Greg Dell answered an evening call, I was hoping just to leave a message for the following morning, and he initiated a relationship of thoroughness and interest in my case all done with kindness. A few days later a meeting ensued with Greg Dell and Cesar Gavidia to review my case, express their ideas on how to represent me and introduce me to Cesar who would continue to represent me. Cesar has been diligent, timely and effective on my behalf as well as kind. This package of competency and kindness has allowed me to focus on the surgeries, medical treatments and therapy that were essential for sustaining my life. I never had to manage or micromanage because Cesar and the resources of Dell & Schaeffer were always present on my behalf. As a seasoned professional myself, hit with a mid-life medical crisis, this was critically important. I have referred other colleagues to Dell & Schaeffer and would continue to do so. Dell & Schaefer have a wealth of experience and all of that institutional experience is shared and their attorneys are up to date and well prepared. I give them an A++

Meg Newman

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Insurance Law

The staff at Dell & Schaeffer were absolutely phenomenal. They were professional in every way, treating me with respect and compassion. Their immediate responses to any questions or concerns were outstanding. They explained the whole process so it was very clear and concise. Their website is exceptionally useful and informative and will provide you with a variety of feedback that will guide you in making your selection of Dell and Schaeffer to represent you.

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Insurance Law

Dell & Schaefer did an amazing job handling my disability case. The disability carrier that handled my case was extremely hard to deal with and insulting, but when Dell & Schaefer took over my case they took care of everything. This allowed me to concentrate on my disability and therapy. I highly recommend this firm and Gregory Dell.

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